She Ordered Me Out of First Class — Then Learned I Owned the Airline

Chapter 4

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"I'm not firing you."Melanie exhaled."I'm removing you from this flight pending an investigation."Daniel stepped closer."Vanessa."She ignored him."Captain, request replacement crew."Lawson nodded.Melanie's shock hardened into anger."This is because you're embarrassed."Vanessa didn't react."This is retaliation.""No. This is procedure."Melanie laughed bitterly."You really want procedure?"Daniel said sharply, "Melanie."The cabin fell silent.Vanessa looked at him.Then Melanie."What was that?"Daniel's jaw tightened.Melanie realized too late that he had spoken her name with familiarity.Vanessa stepped between them."How long have you known each other?"Neither answered.Vanessa looked at Melanie."How long?"Melanie's eyes filled with something new.Not shame.Fear."Three years."Captain Lawson whispered, "What?"Vanessa turned toward Daniel."You told me you'd never met her.""I never said that.""You told the board you had no personal relationships with employees involved in customer complaints.""This isn't a personal relationship."Melanie gave a disbelieving laugh.Daniel shot her a warning look.Vanessa saw it."So what is it?"Melanie looked at Daniel.Then at Vanessa."You want to know why complaints disappear?"Daniel moved toward her."Don't."Vanessa raised one hand.He stopped.Melanie's breathing became uneven."For two years, certain complaints were flagged before they reached corporate review.""Flagged by whom?"Melanie looked at Daniel.Daniel's face had turned gray.But Melanie shook her head."Not him."Vanessa hadn't expected that."Then who?"Melanie looked toward the open aircraft door.A man in a tailored blue suit was walking down the jet bridge toward them.

Vanes...

Chapter 3 - Flight 184

Flight 184 had never crashed.

That was what made the truth more dangerous.

Two years earlier, Sterling Flight 184 had departed Atlanta for San Francisco carrying 217 passengers.

Forty-three minutes after takeoff, smoke sensors activated in the rear cargo compartment.

The crew diverted safely to Dallas.

Nobody was injured.

Sterling publicly praised the pilots.

The FAA investigation found a defective sensor module.

The aircraft returned to service.

Case closed.

At least, that was what Vanessa had been told.

Now an anonymous message was telling her the deleted complaints were connected to it.

Martin Hale stepped into first class.

"Vanessa."

She held up the phone.

"Do you know anything about Flight 184?"

Martin stopped.

Daniel's eyes closed briefly.

That told Vanessa more than words.

"You both know."

Martin looked toward the passengers.

"We need privacy."

Vanessa almost laughed.

Both executives suddenly wanted privacy after years of hiding things from her.

She turned to Captain Lawson.

"Delay departure."

Lawson nodded.

Daniel protested.

"Vanessa, you cannot hold an aircraft indefinitely."

"I own the aircraft."

"You run a public company."

"And I'm its CEO."

She turned to the passengers.

"Ladies and gentlemen, I apologize. This flight will be delayed. Anyone wishing to rebook will receive first-class accommodation on the next available flight, plus full compensation."

Nobody moved.

Charles Whitmore folded his arms.

"I think we're staying."

Several passengers murmured agreement.

Vanessa suspected curiosity had become more powerful than punctuality.

Martin lowered his voice.

"Flight 184 isn't related to what happened here."

"Then tell me why someone says it is."

"Someone?"

Vanessa didn't reveal the number.

"Answer me."

Martin glanced at Daniel.

Again.

Too many glances.

Too many silent conversations.

Vanessa hated being the only person in her own company who didn't know what was happening.

Finally Daniel spoke.

"After Flight 184, several employees raised concerns."

"About what?"

"The sensor investigation."

Vanessa stared.

"What concerns?"

Daniel sighed.

"That the sensor wasn't defective."

Vanessa felt cold.

"What was it?"

"Electrical overheating."

"From?"

Neither answered.

Vanessa stepped closer.

"From what?"

Martin spoke quietly.

"A wiring assembly."

Sterling had changed suppliers for those assemblies three years earlier.

Vanessa remembered the decision.

The board had approved the contract.

The new supplier cut costs by nearly $38 million annually.

"Was the assembly faulty?"

Daniel said, "Possibly."

"Possibly?"

"We never established certainty."

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She Ordered Me Out of First Class — Then Learned I Owned the Airline

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