Chapter 2

She looked like she was running on absolute fumes.She was a young woman, maybe in her early thirties, wearing a faded, oversized winter coat that looked like it had seen better days.In her arms, she was holding a sleeping toddler, tightly swaddled in a thin pink blanket.She was also dragging a massive, broken duffel bag behind her, the strap digging painfully into her narrow shoulder.She looked pitiful. She looked like a strong gust of wind could knock her completely off her feet.As she approached the desk, the crowd of frustrated passengers seemed to instinctively part for her, recognizing the sheer exhaustion radiating from her posture."Excuse me, sir," she said softly, her voice raspy and trembling slightly.Marcus didn't even look up from his computer screen.He just kept aggressively typing, his jaw clenched, deliberately ignoring the exhausted mother standing right in front of him."Sir, please," she tried again, shifting the heavy toddler in her arms. "I just need to know if the connection to Seattle is going to be held. My daughter needs her medication, and it's in our checked luggage."Marcus finally stopped typing.He slowly looked up, glaring at her with a look of absolute, unadulterated contempt."Did I call your boarding group?" he asked, his voice dripping with condescension."No, sir, but—""Then why are you standing in front of my desk?" Marcus snapped, leaning forward over the counter.The mother blinked, clearly taken aback by the sudden hostility."I just need a quick answer," she pleaded, her voice cracking. "It's a medical issue. If the flight isn't leaving tonight, I need to know how to retrieve my bags."

"Everyone Thought the Gate Agent Destroyed the Pitiful Mother When He Slapped Her, Until She Made One Call and the Entire Terminal Went Completely Silent. "

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"Everyone Thought the Gate Agent Destroyed the Pitiful Mother When He Slapped Her, Until She Made One Call and the Entire Terminal Went Completely Silent. "