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"Everyone Thought the Gate Agent Destroyed the Pitiful Mother When He Slapped Her, Until She Made One Call and the Entire Terminal Went Completely Silent. "

Chapter 3

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"That sounds like a personal problem," Marcus sneered, loudly enough for the first five rows of waiting passengers to hear.A collective murmur of disgust rippled through the crowd.I felt my own hands balling into fists. I wanted to say something, to step in and tell the guy to just answer the poor woman's question.But the mother didn't back down.Despite her exhausted appearance, she planted her feet, taking a deep breath and looking Marcus directly in the eyes."It's not a personal problem. It's an airline logistics issue, and you are the gate agent," she said, her tone suddenly shifting from pleading to surprisingly firm. "Please check the status of flight 482."Marcus's face flushed a deep, angry red.He hated being challenged. He especially hated being challenged by someone he deemed beneath him in front of a massive crowd of people."Listen to me very carefully," Marcus hissed, pointing a thick finger directly at her face. "I am in charge of this gate. I decide who flies and who sleeps on the floor. Step away from the desk right now, or I will cancel your ticket."The mother didn't flinch."You can't cancel my ticket for asking a question about my luggage," she stated calmly, shifting the sleeping toddler closer to her chest.That was the exact moment Marcus completely lost his mind."I can do whatever I want!" he roared, slamming his open palm down onto the keyboard with a deafening crack.The sudden, violent sound startled the sleeping toddler.The little girl woke up instantly, letting out a piercing, terrified shriek that echoed across the vaulted ceilings of the terminal.The mother instinctively took a step back, frantically trying to bounce the crying child to soothe her.
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"Everyone Thought the Gate Agent Destroyed the Pitiful Mother When He Slapped Her, Until She Made One Call and the Entire Terminal Went Completely Silent. "

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